Tbar paper form ticking both boxes re cancellation

I have just noticed that when I prepare a TBAR form and download the paper version the box where it asks ‘is this cancelling a previously lodged TBAR’ both YES and NO boxes are ticked. I am concerned this is filtering through to the electronic lodgement as well. So for the moment I am having to lodge paper TBARS.

Has anyone had this issue?


Hello Lesley,

Thank you for your post! The best course of action here would be to log a support call. That way we can further investigate the issue and have you preparing TBAR’s from within the software.

For assistance with logging a support call, please see the following article

We look forward to hearing from you and helping you resolve this issue.