Previewing Documents

LBarr · November 17, 2019, 10:17pm

Has anyone else had an issue since the update being able to preview documents?

Jeremy_H · November 17, 2019, 11:08pm

Hi Linda

Which web browser are you using?

Jeremy Hofsteede

LBarr · November 17, 2019, 11:26pm

I’ve just swapped over to Chrome, I can preview the documents now. Thanks

Jeremy_H · November 18, 2019, 5:07am

Hi Linda

We have put out a fix for Internet explorer.
This should now be working for you.

Kind Regards
Jeremy

LBarr · November 18, 2019, 5:20am

Thank you
J

aroosvanto · November 21, 2019, 1:36am

Any chance to deliver a fix for Firefox?

Jeremy_H · November 21, 2019, 4:28am

Hi Andy

Firefox should be working as well.
Is it not loading and happening for all documents on preview?

Kind Regards
Jeremy Hofsteede

aroosvanto · November 21, 2019, 4:43am

Thank you it is working now. Back in Sep 2019 it did not work but there was no problem with SF360. I contacted the support and I was told to use Chrome.