Previewing Documents

Has anyone else had an issue since the update being able to preview documents?

Hi Linda

Which web browser are you using?

Jeremy Hofsteede

I’ve just swapped over to Chrome, I can preview the documents now. Thanks

Hi Linda

We have put out a fix for Internet explorer.
This should now be working for you.

Kind Regards

Thank you



Any chance to deliver a fix for Firefox?

Hi Andy

Firefox should be working as well.
Is it not loading and happening for all documents on preview?

Kind Regards
Jeremy Hofsteede

Thank you it is working now. Back in Sep 2019 it did not work but there was no problem with SF360. I contacted the support and I was told to use Chrome.