Pension Account Member Statement_shows Fund start date, not Pension start date

Not sure why the Fund start date appears where the Pension Start Date should on the member statement…

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Hi @Rosalie,

The Account Start Date is pulled from the Start Date associated with that member’s account found in the account details screen for that member:

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The Date Joined Fund is populated from the earliest start date associated with that member, see the following article for more information:

https://360help.com.au/pages/viewpage.action?pageId=25005267

I’m not sure why the Account Start Date for your member is the same as the Date Joined Fund but if you continue seeing this in the member’s statement, log a support call and we’ll take a look and see what’s causing it.

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