Journal Fields Greyed Out

Hi - I am trying to enter opening balances for 21-22 year - so my journal is as at 30/6/2021 - however one of my members journal fields is greyed out so I can’t enter anything - no problems with the other member - not sure what I am doing wrong - any suggestions please?

Hey @StellarAccounts

If you are entering financials as of 30/06/22. Then the member’s journal for opening balances should be dated as 30/06/22.

Another possible reason why the member’s field is greyed out is that you may have other transactions even future transactions entered against the member’s account. If this is the case, you will need to re temporarily allocate them to suspense first to fix the opening balance journal.

If you need more assistance, please reach out to our support team.