Company Debt Reminder

I have noticed in the company debt reminder email that sometimes it will pick the ASIC Invoice to attach and sometimes it will pick the CAS 360 Invoice and sometimes both. It sometimes gives you an option of which one you want to choose and sometimes doesn’t. How do I get it that I sends a default attachment.

Hi @Sarah2,

Thank you for your post.

Just to explain how this works, when CAS360 has an ASIC invoice for the exact amount that is outstanding then we automatically select the ASIC invoice to be sent through to the client as part of the debt reminder.

If we don’t have this we give you the option to use the CAS360 invoice.

You can of course choose to send no invoice.

Hope this helps