Automatic Debt Reminders

Is it possible to change the time automatic debt reminders are sent from CAS360?

The issue I am coming across is the reminders are sent out around 3-4am in the morning and we are then receiving new invoices with additional late fees around 9am in the morning meaning our clients are receiving confusing information and as a result are only paying the amount noted on the first email which isn’t always correct.

I would like to change the time auto reminders are sent to around midday once the debt alerts have been updated from ASIC.

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I would also like to see more options depending on the type of debt. I’d like to send regular (weekly) debt reminders to clients with overdue debt but this means clients who pay their annual review invoice close to the due date also get bombarded with weekly reminders, which they have found very annoying.

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