I inadvertently ticked an Accumulation Account as final even though it still has a small balance. Now the Account does not show for the Member, only the Pension Accounts show. Is it possible to reverse this unintended error?
Hi @Geoff,
Thank you for your post on our BGL Community.
From the Member List (Member >> Member List) screen, there should be a toggle in the top right-hand corner - Please click on “All Member Accounts” and the Accumulation Account should then appear in the listing.
Once located, click into the relevant Member Account >> Remove the details in the End Date field >> Save at the bottom.
Hope this helps!
That has solved my problem.
Thank you so much Damien I greatly appreciate your advice and assistance.
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